General Terms and Conditions of Sale

Consumer Customers

Article 1 – General Provisions

These General Terms and Conditions of Sale (“GTC”) define the rights and obligations of the parties in the context of the online sale of products offered by EP PUBLISHING.

Any order placed on the website https://palmsangels.com/ implies full and unconditional acceptance of these GTC, governed by French law.

The customer confirms they are at least 18 years old and legally capable of entering into a contract.

Professionals are excluded from these conditions and must contact us directly.

The applicable GTC are those in force on the date of the order. The company reserves the right to modify them at any time.

Article 2 – Orders

To place an order, the customer selects products and adds them to their cart. After reviewing the order and accepting these terms, the order is confirmed and payment is required.

A confirmation email including order details and invoice is sent after payment.

The company reserves the right to refuse any order in case of:

Non-compliance with these terms
Suspicion of fraud
Unusual order quantities
Unpaid previous orders

Article 3 – Products

Product descriptions and prices are available on the website. Images are for illustrative purposes only and are not contractually binding.

Products are subject to availability. If a product becomes unavailable after purchase, the customer will be refunded.

Article 4 – Prices

Prices are displayed in the currency shown on the website and may be modified at any time. The applicable price is the one at the time of purchase.

Article 5 – Payment

Payment is required at the time of order. Secure payment methods are provided on the website.

Article 6 – Delivery

Products are delivered to the address provided by the customer. Delivery times are indicative and may vary.

Article 7 – Right of Withdrawal

Customers have the right to withdraw within 14 days of receiving the product, in accordance with applicable law.

Article 8 – Personal Data

We are committed to protecting your personal data. Information collected is used to process orders and improve customer experience.

You may access, modify, or delete your data at any time by contacting us at: contact@vitrinaxd.com

Article 9 – Cookies

The website uses cookies to improve navigation and user experience.

Article 10 – Applicable Law

These terms are governed by French law. In case of dispute, an amicable solution will be sought before any legal action.